All consumer products must be unopened and returned with a receipt within 30 days from purchase – any and all items opened or altered cannot be accepted for exchange or credit. Apparel must be returned with a receipt within 30 days from purchase – any and all items that have been laundered or altered in any way cannot be accepted for exchange or credit. For mail orders, send product returns & exchanges to: CCH 1039 Burke Street Winston-Salem, NC 27101